Ombudsman Services: Unimpeachable Integrity. (422)

The Ombudsmans61percent Campaign - www.blogspot.com

To the Business Secretary:
For Clarity - Attempt 422.

422) Unimpeachable Integrity.

Dear Mr Javid,
We see from the appointments section of the Sunday Times that we've just missed out on the £45K 3 day per month job of Chair of Maladministration at Ombudsman Services Ltd.

The ad. says,
"The entire system of civil justice and consumer redress is undergoing a once in a generation change, with new legislation set to alter forever the way consumers seek redress. Ombudsman Services is a the heart of this change and has doubled in size over the last two years. To lead us through our next period of change and growth, we are seeking a Chair and up to three non-executive directors to join our Board and provide effective support, scrutiny and oversight.

Q. Mr Javid, the entire system of "civil justice" and "consumer redress" at Ombudsman Services appears to be based on Dame Janet Finch's apparent inability to prevent maladministration, why haven't you ordered a public inquiry into her failure to provide effective support, scrutiny and oversight of consumers' complaints?
Q. Mr Javid, why have;
- Prof. Dame Janet Finch,
- The Rev. Lewis Shand Smith,
- Alex Bowers,
- Clive Deadman,
- Baroness Maggie Jones,
- Justin McCracken,
and,
- Jonathan Rees,
allowed consumers to have had their search for redress and civil justice at Ombudsman Services - maladministered?

The ad. continues,
"....a highly credible leader and ambassador you will have an instinctive appreciation of the challenges that go hand in hand with running and growing a substantial, complex service delivery organisation. First class communication, inter personal and influencing skills will be essential, along with commercial acumen, sound judgement and unimpeachable integrity." 

Q. Mr Javid, are influencing skills those that require investigating officers to cut and paste the ombudsman's signature to reports and then send them out to unsuspecting consumers?
Q. Mr Javid, could you use your influencing skills to order a public inquiry into the maladministration of consumers' complaints by the Board and executives at Ombudsman Services?
Q. Mr Javid, what sort of leader and ambassador permits the maladministration of consumers' complaints?
Q. Mr Javid, why hasn't this Board been impeached for its total lack of effective support, scrutiny and oversight of consumers' complaints?

The Ombudsmans61percent Campaign is seeking:
- answers from Vince Cable.
- answers from Francis Maude.
- answers from Nick Clegg.
- answers from Mark Prisk.
- answers from Jo Swinson.
- answers from Sajid Javid.
- a public inquiry into the workings of Ombudsman Services:Property (a company formerly trading as the Surveyors Ombudsman Service before undergoing rebranding) and the role of The RICS.
- compensation for the victims of the ombudsman's illogical Final Decisions.
- compensations for the victims of the executives' maladministration.
- the setting up of a truly, "fair" and "independent" redress scheme free from RICS' influence.
If you are a victim of Ombudsman Services and wish to share your story, why don't you?. Thanks,
Steve Gilbert - The Ombudsmans61percent Campaign.