The Ombudsmans61percent Campaign - www.blogger.com
To the Business Secretary:
For Clarity - Attempt 417
417) Integrity.
Dear Mr Javid,
Nadhim Zahawi, when talking about Tory regulation emphasized that,
"However competent regulators, people are flawed and regulation will sometimes fail, that's why leadership and culture are so important."
(According to Wikipedia, Nadhim Fahawi's expenses claim for 2012-13 was £170.234p)
It seems that The RICS regulators are hopelessly flawed and fail all the time and yet, for some inexplicable reason, are still left unsupervised to determine what an effective resolution of a complaint is at Ombudsman Services:Property, their "appointed" company.
Their light-touch regulatory framework has proven to be a disaster - a shocking failure of leadership.
Integrity:
- "the quality of being honest and having strong moral principles." (www.oxforddictionaries.com)
The culture of "light-touch" regulation - or inadequate regulation to the rest of us, has spawned a culture of "light-touch" leadership - or inadequate leadership to the rest of us.
The CEO and Chief Ombudsman, The Rev Lewis Shand Smith stated in the Ombudsman Services Annual Report,
"She wanted to clarify the board's accountability and the power and responsibilities of its members ... The directors - myself included - have responsibilities for running the organisation under the Companies Act guaranteeing the independence of the ombudsman and the integrity of the service. We reviewed the Terms of Reference to ensure we had the power to do this and make our role clear."
The Rev Lewis Shand Smith - CEO / Chief Ombudsman / Leader - talks about the integrity of the service.
Q. Mr Javid, this service maladministers consumers' complaints - where is the integrity in that, where is the honesty and whatever happened to the strong moral principles needed to deliver, "civil justice?"
The Ombudsman61percent Campaign is seeking:
- answers from Vince Cable.
- answers from Francis Maude.
- answers from Nick Clegg.
- answers from Mark Prisk.
- answers from Jo Swinson.
- answers from Sajid Javid.
- a public inquiry into the workings of Ombudsman Services:Property (a company formerly trading as the Surveyors Ombudsman Services before undergoing rebranding) and the role of The RICS.
- compensation for the victims of the ombudsman' illogical Final Decisions.
- compensation for the victims of maladministration.
- the setting up of a truly, "fair" and "independent" redress scheme free from RICS malign influence.
Comment is free! please share your story or information.
Thanks,
Steve Gilbert - The Ombudsmans61percent Campaign.
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