To: The Leader of the House of Commons.
Ombudsman Services Part 4: The Full English Cover-Up (51)
51) Ombudsman Services - Saj'll Fix It.
Dear Mrs Leadsom,
In spite of appearing to have more than three heads, the Telegraph's Allister Heath still has a true-believer's faith in Mr Javid's purported ability to fix broken things even when the evidence strongly suggests otherwise.
This is man who has voted to keep people like his parents out of the country - "parrigration" - an act designed to keep one's parents out of the country.
A man who contains contradictions like that is clearly capable of going all the way to the top of any dung-heap.
Then there's The Broken Solution at Ombudsman Services - he didn't fix that although he had two golden opportunities to do so. First, when he was the Business Secretary and second when he was Secretary of State for Housing, Communities and Local Government
We saw from www.gov.uk/government/publicat ions/new-ombudsman-schemes-gui dance. that under (5) The Cabinet Office required ombudsman schemes to be: independent from those who the ombudsman has power to investigate, effective, fair and publically accountable.
In our correspondence with Mr Javid (when he was the Business Secretary 2015-16) we attempted to point out to him that the OS:Property scheme was none of these things.
The evidence - Customer Satisfaction Reports and the publication of a range of financial awards and the justification for making them - wasn't there. It should have been and yet he did nothing to fix it choosing instead to leave consumers to experience their car-crash journeys through this particularly desolate ADR landscape.
Q. Mrs Leadsom, either the then Business Secretary knew this scheme's solution was broken and yet did nothing, in which case he shouldn't have been the Business Secretary, or he didn't know the scheme's solution was broken and should have done in which case he still shouldn't have been the Business Secretary.
Q. Mrs Leadsom, surely, if Mr Javid had intervened and fixed this ADR scheme's, "broken solution" in 2016 wouldn't it have saved nearly 90% of property complainants from a truly appalling customer journey?
Sajid Javid is a fixer. His first task is the Home Office, then the Tories
A year after not fixing the Ombudsman Services' Broken Solution when was briefly Business Secretary he saw the complainant dissatisfaction rate soar to nearly 90% when he was briefly Secretary of State for Housing, Communities and Local Government.
Q. Mrs Leadsom, as Secretary of State for Housing, Communities and Local Government if he didn't know that the Ombudsman Services Solution was Broken he shouldn't have been the Secretary of State, and if he did know the Ombudsman Services Solution was Broken yet still did nothing then he still shouldn't have been secretary of State.
It stands to reason.
The Home Secretary appears happy with the arrangement that those responsible for The Broken Solution at Ombudsman Services will now advise government on The Broken Market in ADR and how to fix The Solution that they so effectively Broke.
Q. Mrs Leadsom, how does a near 90% consumer dissatisfaction rate with an ADR scheme which had a close and continuing relationship with Mr Javid's former department prepare him for leadership of the Conservative Party?
Q. Mr Javid, how can the Ombudsman Services:Property ombudsman investigate complaints, "fairly" and, "independently" when she avoids answering a consumer's questions?
Unfortunately, Mr Javid avoided answering our question and within a year the dissatisfaction rate at Ombudsman Services:Property soared to nearly 90%.
With, "fixing" like that and a callous disregard for the immigration status of people like his parent's, Mr Javid's a shoe-in for the top job.
Yours sincerely,
Steve Gilbert - Workstock Number - 510458.
The Ombudsmans61percent Campaign is at: www.blogger.com - ombudsmans61percent campaign and www.facebook.com - Ombudsmans Sixtyone-percent.
Please comment. Please join the Campaign for a public inquiry into The RICS and its Broken Solution - Ombudsman Services:Property.
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