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Monday, 7 May 2018

Business Secretaries And RICS The Regulator (3)

Dear Reader,
 
The RICS' arms-length, self-regulating approach to regulation appears to
have resulted in a Broken Solution In A Broken Market and one very
confused ombudsman asking for a regulator to regulate said broken
solution and market. This certainly needs fixing.
 
To: The Leader of the House of Commons / The Business Secretaries 2010-present / The Secretary of State for Housing, Communities and Local Government\; 
Ombudsman Services Part 5: Saj'll Fix It? When? (3)
 
3) Business Secretaries and RICS the Regulator.
 
Dear Mrs Leadsom, Mr Cable, Mr Javid, Mr Clark and Mr Brokenshire,
 
The RICS stated that they, "politically influenced" and "engaged" civil servants, MPs and Ministers to, "fix" the lettings market. Apparently, this required the RICS chivvying Ministers into removing it from their, "too difficult list."
 
At the time we suggested civil servants, MPs and Ministers might like to, "fix" the RICS and the surveying market while they were at it. But they didn't and now the RICS and its appointed company Ombudsman Services:Property are offering, "A Broken Solution in a Broken Market."
 
Mr Javid we tried asking you the following questions. But you never replied. Perhaps they were intercepted by RICS' politically influenced and engaged civil servants.
 
Q1. Mr Javid, Business Secretary, doesn't the fact that RICS Members' and (Un)Regulated Firms' fees pay for the scheme and that their Director of Professional Regulation sits on the Board, not create a conflict of interest?
 
Q2. Mr Javid, Business Secretary, when RICS Members' and (Un)Regulated Firms' fees pay for the salary of their ombudsman, there is a Memorandum of Understanding stating what is and isn't an effective resolution of disputes and The RICS Director of Professional Regulation sits on the Board, isn't it stretching the bounds of credibility to claim that the ombudsman is, "entirely independent?"
 
Q3. Mr Javid, Business Secretary, when the Director of Professional Regulation sits on the Board of Ombudsman Services and each year his Members and (Un)Regulated Firms send more and more of their dissatisfied clients to The RICS ombudsman, doesn't this just serve to confirm what the late Consumer Focus had said all along - that RICS inability to adequately regulate their Members and (Un)Regulated Firms has led to practices that do not work in the customer's interests - practices like handing their dissatisfied clients £100 for a wrecked dream?
 
Q4. Mr Javid, when RICS the regulator regulates complaints brought against its Members and (Un)Regulated Firms and then determines what are satisfactory resolutions to those complaints, isn't that an example of a market operating in a vacuum where there are no rules to the game because (those controlling) political processes have rigged it that way?
 
So much for arms-length RICS regulation.
 
Yours sincerely, 
Steve Gilbert - Workstock Number - 510458.
 
The Ombudsmans61percent campaign is at: www.blogger.com and www.facebook.com Ombudsmans Sixtyone-percent.

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