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Monday, 2 April 2018

Ombudman Services: A Spectre Haunting Brexit Britain. (Attempt 30)


TO; The Leader of the House of Commons and the Business Secretary:
Ombudsman Services Part 4: The Full English Cover-Up. (Attempt 30)

30) Ombudsman Services: A Spectre Is Haunting Brexit Britain.

Dear Mrs Leadsom and Mr Clark,

We now appear to know far more about the nerve agent attack on the Skripals than we do about Ombudsman Services and the mystery surrounding its, "broken solution to a broken market."

This is both chilling and deeply disturbing especially given the fact that no-one would seem to have the faintest idea as to how many members of the public there are out there struggling to come to terms and cope with one of its Property Ombudsman's pearlers.

Alarmingly, - at least that is for the Ombudsmans61percent Campaign - a spokesman for Ombudsman Services is reported as warning Property Industry Eye that;
"Ombudsman Services will come back into the housing market as quickly as we can - once we feel that action is being taken to make the system for redress less confusing and more transparent."

What an extraordinarily arrogant statement. One which seeks to apportion blame for its eyewateringly ludicrous decisions - eyewateringly ludicrous decisions wholly of its own making - on the, "system."

Q. Mrs Leadsom and Mr Clark, Ombudsman Services have failed to produce an Annual Report for the whole of 2017. Where is the transparency that Ombudsman Services is talking about?

Indeed, we're told on their website that;
"In accordance with the Ombudsman Association's requirements to be open, transparent and accountable, the annual report has details about our performance, accounts and the complaints we have handled."

Q Mrs Leadsom and Mr Clark, if the Ombudsman Association require Ombudsman Services to be; open, transparent and accountable about their performance - why aren't they?

Martin Lewis' report: Sharper Teeth: The Consumer Need For Ombudsman Reform told us that nearly 90% of property complainants believed that their complaints hadn't been handled fairly.

That is staggering. At least it is to the Ombudsman61percent Campaign.

Q. Mrs Leadsom and Mr Clark, why did it take MoneySavingExperts to discover this staggering degree of complainant dissatisfaction and not your Government's monitors of this Government approved scheme?

Martin Lewis came to the remarkable conclusion that both the Ombudsman Association and the BEIS should be responsible for determining what a "Gold Standard" in ombudsmanry should be. Yet neither the BEIS nor the Ombudsman Association have done anything whatsoever to protect the British public from the maladministrators', "broken solution."

Q. Mrs Leadsom and Mr Clark, is this because you are engaged in a Full English Cover-Up of this private Alternative Dispute Redress scheme's eyewateringly ludicrous decisions?

Otherwise wouldn't things be different? And the British consumer would know just exactly why the maladministrators of this private redress scheme had come up with an repairable, "broken solution."

The spectre of these maladministrators coming back into the market when someone else has swept their appalling mess under the carpet is truly haunting.

Yours sincerely,
Steve Gilbert - Workstock Number - 510458.

The Ombudsman61percent Campaign is at: www.blogger.com




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