Ombudsman Services / The Ombudsman Association - "All or Nothing" The Small Faces. (675)

To the Business, Energy and Industrial Strategy Secretary / Chair of Ombudsman Services / CEO and Chief Ombudsman, Ombudsman Services and Chair of The Ombudsman Association.

For Clarity - Attempt - 675.

675. Ombudsman Services / The Ombudsman Association - "All or Nothing" The Small Faces.

Dear Mr Clark, Lord Tim Clement Jones and The Rev Shand Smith,

At the Conservative Party Conference the British Prime Minister spoke about, "sweeping away injustice." Injustices being the barrier, "that mean for some (she didn't say how many) the British Dream is increasingly out of reach." That everyone should, "have the chance to be all they want to be." And that, "working people up and down the land ....must be our only focus."

It appears Grant Schapps has a different priority and is busily working behind the scenes with a band of loyal conspirators focussed on sweeping away his CEO, the Prime Minister. It's a dirty business but someone has to do it - we suppose.

This would seem to have more to do with power and a need for revenge than with justice although the Prime Minister was careful to avoid defining what it she meant by, "justice." She didn't mention, "civil justice" once. Thus doing neither of them justice.

At the heavy-power end of the spectrum a lot decisions about what, "civil justice" can or cannot be, go on behind the scenes and a world-away from the working people upon whom it will be imposed whether they like it or not. An all or nothing, take it or leave it attitude which is to become part of our shared British Dream.

Q. Mr Clark, isn't having an Ombudsman Services Ombudsman arriving at decisions in an illogical manner, an injustice? Why hasn't the government done anything about it?

The Prime Minister told us,

"That is why I have always taken on vested interests when they are working against the interests of the people."

According to the OFT, the RICS have a vested interest in permitting their Members and (Un)Regulated Firms to develop practices that do not work in their customer's interests. This abuse of power successfully manages to combine the creation of a dysfunctional market with an institutionalised injustice against the people and is a British Nightmare.

We have been trying to tell Theresa May that the RICS market in surveying and private redress is no longer fit for purpose but it has so far made no difference and she has stubbornly refused to help those who couldn't be heard.

Q. Mr Clark, we were asked to be, "more specific" about our complaint about the RICS and its creature, Ombudsman Services:Property so we tired asking Vince Cable, Jo Swinson and Sajid Javid over 500 times if they would care to look into it. That failed and we've now had 675 attempts at clarifying the matter. Why are BIS ministers creating such a barrier to justice and thereby putting the British Dream out of our - and others' - reach?

Q. Mr Clark, why haven't you taken on the vested interests of the RICS or are you leaving that for the Prime Minister to do?

In her speech the Prime Minister went on to say,

"We will always take on monopolies and vested interests when they are holding people back."

The former Chair of Ombudsman Services, Professor Dame Janet Finch, has said she not only believed Ombudsmen should define what is, "fair" and, "just" but that Ombudsman Services should have a monopoly when it comes to Alternative Dispute Resolution or ADR.

ADR which has involved; the maladaministration of consumers' complaints, arriving at decisions in an illogical manner, reducing financial awards from £1.511.75p to 50 quid and failing to ask property complainants what the thought of their customer journey.

Q. Lord Tim Clement Jones, your organisation has set out its vision to create a monopoly in the market for ADR. Doesn't this directly challenge the Prime Minister's very own vision of the British Dream and won't it continue to hold the people back?

Q. Lord Tim Clement Jones, doesn't handing Ombudsmen a monopoly in determining what is, "fair" and, "just" contradict the Prime Minister's vision of the British Dream?

Apparently, the Prime Minister is a real trooper. Putting herself through it, the long hours, the pressure etc. etc. She confided that she does it to, "root out injustice and to give everyone in (our) country a voice."

Q. The Rev Smith, none of your workforce or Ombudsman Association affiliated members schemes' workers have the right to freedom of expression a right which is enshrined in Article 10 of the Human Rights Act. This is an injustice. It denies your workers a voice. Shouldn't the Prime Minister be rooting you out?

The con from the Conservative Prime Minister this time is that whilst she's in favour of free markets she will always take action to fix them when they're broken. Someone needs to break it to her gently, given her fragile state, that they're designed that way - broken. They're more profitable that way.

How can she possibly not know this by now?

Perhaps, "May's Nut Gone Flake."

Yours sincerely,

Steve Gilbert - Workstock Number - 510458.

The Ombudsmans61percent Campaign is at: www.blogger.com and www.facebook.com Ombudsmans Sixtyone-percent.