Ombudsman Services. 50 Quid. DWP. 55p (683)

To the Business, Energy and Industrial Strategy Secretary / Chair of Ombudsman Services / CEO and Chief Ombudsman, Ombudsman Services and Chair The Ombudsman Association.

For Clarity - Attempt  683

683. Ombudsman Services. 50 Quid. DWP 55p.

Dear Mr Clark, Lord Tim Clement Jones and the Rev Shand Smith

The Prime Minister tells us that she is, "listening."

We need to talk about the Prime Minister and ask what on earth it was she was thinking when attempting to charge the poorest and most vulnerable in our Big Society 55p a minute to ask for help? Her dysfunctional government's policy towards the poor is almost beyond belief. But then so too are OS:Property's decisions and so-called financial, "awards."

Both Theresa May and David Gauke were educated at Oxford University so it can't be a lack of brainpower that led them to dream-up such an offensive, divisive and ludicrous plan. Perhaps it was incompetence? Callous indifference maybe? Or a Conservative Party policy decision to redistribute wealth from the poor to the rich whilst teaching us all the lesson that it doesn't pay to be poor, unemployed, in low paid jobs, failed by a failing system or then to ask for justice.

When you're reduced to screaming to be heard (but still aren't) it speaks volumes about the dire state of a democracy entrusted to departmental gang masters who believe, "listening" is both "wet and weak."

Some Conservative fantasists - the braying jackasses - are now quite incapable of listening having deafened themselves with the roar of their imaginary lions.

One Conservative, Heidi Allen, did have the courage and good sense to speak out against what is fast becoming the universally discredited, Universal Credit Flagship ((HMS Titanic) Rollout, saying,

"To pull ourselves out of debt we should not be forcing working families into it."

Appalling decisions by the Ombudsman Services:Property Ombudsman similarly forced working families into debt and ill health.

Our reply to Paul Gurowich's letter was:

"Monday 8th April 2013: My Complaint About Ombudsman Services:Property (OS:P) - A Cover-Up;

"Dear Mr Gurowich,

Clearly, there is an urgent need for someone to take immediate firm and decisive action to protect consumers from an Ombudsman and Chair that are satisfied to see complainants handed hundreds of decisions that are, 'not arrived at in a logical manner.' (DJS Research Customer Satisfaction Report 2009 etc)

   Unfortunately, the consumer does not have a Sir Michael Wilshaw-like figure at the OFT. A person not satisfied with, "satisfactory" a person not prepared to tolerate mediocrity.

   It is our firm belief that the situation at the RICS' company Ombudsman Services:Property is far from satisfactory."

Q. The Rev Shand Smith, exactly how many property complainants have been handed decisions not arrived at in a logical manner by your Property Ombudsman?

Q. The Rev Smith, do you not agree with us that this is not satisfactory. So why do you describe this alternative redress scheme as being, "exemplary" when in reality it is not even, "satisfactory?"

Q. Lord Tim Clement Jones, does this not explain why some complainants  - you don't say how many - are dissatisfied with your, "best efforts?"

Q. Mr Clark, your department has a close and continuing relationship with the maladministrators of this private redress scheme. Is it your and RICS' policy to force complaining working families into debt by handing them decisions that are either not arrived at in a logical manner or not mutually agreed and therefore forced upon them?

We agree with the SNP MP, Mhairi Black when she said charging poor people 55p a minute to seek help was, "callous at worst arrogantly idiotic at best."

The same could be said of the Ombudsman Services:Property Ombudsman's as yet unexplained compulsion to hand complainants illogical decisions, "callous at worst arrogantly idiotic at best."

Yours sincerely,

Steve Gilbert - Workstock Number - 510458.

The Ombudsmans61percent Campaign is at: www.blogger.com and www.facebopok.com Ombudsmans Sixtyone-percent.