Ombudsman Services' Close And Continuing Relationship With The BEIS - 5

    Dear Reader,

    Thank you for taking the time to read about our campaign for a public inquiry

    into the RICS and its, "appointed" company - Ombudsman Services:Property.

To the Leader of the House of Commons.

To the Business Secretary.

Ombudsman Services Part 4: The Full English Cover-Up. Attempt 4.

5. Ombudsman Services' Close And Continuing Relationship With The BEIS.

Dear Mrs Leadsom and Mr Clark,

From our Freedom of Information Act request we learnt that your department has a, "close and continuing relationship" with the maladministrators at Ombudsman Services.

We asked your predecessors at the BEIS; Sir Vince Cable, Jo Swinson and Sajid Javid, that when its Property Ombudsman, "arrived at decisions in an illogical manner" and 61% and then 64% of property complainants thought the Ombudsman's decision went partly or totally against them, why they continued to sanction the scheme.

We didn't get a reply.

Q. Mrs Leadsom and Mr Clark, was this because our correspondence had been intercepted by a, "politically influenced and engaged" civil servant or that the Ministers were totally indifferent to the plight of property complainants

Thanks to MoneySavingExperts' Report for the All Party Parliamentary Group on Consumer Protection - Sharper Teeth: The Consumer Need For Ombudsman Reform at its discovery of an 80%+ property complainant dissatisfaction rate, we see that trend has gone from 61% in 2009/10 to 80%+ in 2017.

Q. Mrs Leadsom and Mr Clark, when DJS Research Ltd were replaced in 2011, data on complainant dissatisfaction rates ceased being reported on. Was this to cover-up the fact that the Property Ombudsman's investigations of consumer complaints was farcical?

An 80%+ complainant rate is truly staggering. Its CEO and Chief Ombudsman, The Rev Shand Smith describes it as a, "broken solution."

Q. Mrs Leadsom and Mr Clark, as the government approved and apparently, "monitors" this scheme why hasn't it withdrawn that approval and why are you still letting complainants take their complex and costly complaints to it?

The only solution to this broken solution is surely a public inquiry into how RICS, the regulator, failed to police its Members and (Un)Regulated Firms in the first place and how it - and those government monitors - permitted an 80%+ property complainant dissatisfaction rate to develop unchecked.

Yours sincerely,

Steve Gilbert - Workstock Number - 510458.

The Ombudsmans61percent Campaign is at: www.blogger.com and www.facebook.com - Ombudsmans Sixtyone-percent.