Accountability 9: David Cameron 2010 - 15 And The Monitoring Of Ombudsman Services:Property By His Government.. (529)

To the Business, Energy and Industrial Strategy Secretary:
For Clarity - Attempt 529.

529) Accountability 9: David Cameron 2010 - 2015 And The Monitoring Of Ombudsman Services:Poperty By His Government.

Dear Mr Clark,

David Cameron's Cabinet Minister, Francis Maude, once told us all that,
"Transparency is at the heart of the UK government's reforming agenda."
(Speech 15th June 2013)
If that was indeed the case - and why should he lie about such a matter - where is it?

Certainly not with Jonathan May's OFT who wrote to tell us that not only would the same questions be asked by the new team conducting Customer Satisfaction Reports at Ombudsman Services, but that additional ones would be asked too.

It that was the case - and why should they lie about such a natter - where are they?

Any citizen with a concern for; transparency, accountability, democracy and justice can still - but for how long? - go to www.ombudsman-services.org click on, "Information" and judge for themselves.

What happened at Ombudsman Services between 2010 - 2015 seems to have mirrored what happened in government - less transparency not more. Less democracy not more.

The Head of the ERCE at the OFT wrote to us on the 8th Feb 2013,
"I have investigated this matter and understand that OS:P (Ombudsman Services:Property) has informed that the new company will ask the same questions as those on previous surveys, with the addition of some new questions about the OS:P website."

This, "investigation" would seem to mirror the OS:P's, "investigations" of property complaints both being, "very unsatisfactory." It's a complete nonsense to claim that the same questions, plus a few extras for good measure, are being asked by the new company - just look for yourselves. They aren't.

So no transparency there Mr Maude.

Q. Mr Clark, why did the OFT reapprove the Ombudsman Services:Property redress scheme when it knew that this redress scheme was deliberately hiding data on its woeful performance by NOT asking the same questions in its Customer Satisfaction Reports?

Yours sincerely,
Steve Gilbert.

The Ombudsmans61percent Campaign is seeking:
- answers from Vince Cable, Norman Lamb, Mark Prisk, Francis Maude, Michael Fallon, Jonathan May, Monk and Partners, The Rev Smith, Gillian Fleming, Nick Clegg, Dame Julie Mellor, Dame Janet Finch, Oliver Colvile, OFT monitors, Jo Swinson, Sajid Javid and yourself.
- a public inquiry into the workings of Ombudsman Services:Property (a company formerly trading as the SOS before undergoing rebranding) and the role of the RICS.
- compensation for the victims of its ombudsman's illogical Final Decisions and its executives' maladministration.
- the setting up of a truly, "fair" and "independent" redress scheme free from RICS' malign influence.

Please comment, share your story and join the campaign just write to the blog or email: shockingsurveys1@gmail.com. Thanks. Steve Gilbert.