The Secretive, Masonic Ombudsman Schemers of the Early 21st Century. (518)

To the Business, Energy and Industrial Strategy Secretary:
For Clarity - Attempt 518.

518) The Secretive, Masonic Ombudsman Schemers of the Early 21st Century.

Dear Mr Clark,

These highly secretive and masonic ombudsman schemers of the early 21st century could well provide the plot and characters for a Dan Brown novel.

Naomi Creutzfeldt and Chris Gill tells us;
"several participants also felt that the approach of ombudsman schemes could be secretive and opaque. For example, it was alleged that one ombudsman scheme refused to release the identity of provisional advisers used to provide advice on cases, while information provided by organisations was not always shared with complainants. It was not always clear to complainants how cases had been dealt with, leading to a perception of unfairness. Some participants mentioned that this sense of opacity was also present in relation to how ombudsman schemes dealt with Freedom of Information Act requests. They considered that basic information should be provided more transparently, without forcing people to use the FOI process."
(www.law.ox.ac.uk/sites/files/oxlaw/critics-of-the-ombudsman-system-understanding-and -engaging-online-citizen-activists.)

The spiritual leader of this highly secretive sect, The Rev Smith - Chair of The Ombudsman Association - seemingly answers to no one, only his god.

The response he gave to a question put to him by our MP, Oliver Colvile, would have been a good answer had it but been a different question. His regime has no Whistleblowing Policy and does not respond to FOI Act requests.

It is a well rigged regime - a model of opacity.

Q. Mr Clark, in a digital age, The Rev Smith's outfit is positively medieval. Why aren't all the cases that pass through Ombudsman Services automatically made available for public scrutiny on the internet?

The Ombudsmans61percent Campaign is seeking:
- answers from Vince Cable, Norman Lamb, Mark Prisk, Francis Maude Michael Fallon, Monk and Partners, Gillian Fleming, Nick Clegg, The Rev Smith, Jonathan May, Dame Janet Finch, Dame Julie Mellor, Jo Swinson, Sajid Javid, Peter Gureny and yourself.
- a public inquiry into the workings of Ombudsman Services:Property (a company formerly trading as the SOS before undergoing re-branding) and the role of the RICS.
- compensation for the victims of its ombudsman's illogical Final Decisions and its executives' maladministration.
- the setting up of a truly, "fair" and "independent" redress scheme free from RICS malign influence.

Please comment, share your story or support our campaign either on the blog or by emailing: shockingsurveys1@gmail.com . Thanks, Steve Gilbert.