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Saturday, 22 June 2019

Ombudsman Services Pt 4: The Full English Cover-Up (82) British Justice? What A Good Idea!

Ombudsman Services Pt 4: The Full English Cover-Up (82) British Justice? What A Good Idea!
Dear Reader,
Far too many British citizens have to wait far too long for their ration of British justice and far too many simply never get it.
We need to start erecting columns in Trafalgar Square with the names of all those gallant individuals who fell fighting the British Justice System so that their struggles and battles will not have been in vain.
Victims like Richard Stewart from the Windrush Generation to those victims of The Contaminated Blood Scandal, Orgreave, and Hillsborough.
To the sick, the elderly and the dying and their families who were given decisions "beyond all known logic" by Anonymous Desk Top Reviewers at NHS Livewell South West to those who were promised a, "fair" and "independent" investigation of their complaint by Ombudsman Services - a private non-transparent and non-accountable ADR scheme - and got anything but.
There'll be a lot of columns and they'll all be very tall.
The Ombudsmans61percent Campaign is seeking:
1. Answers from; Lewis Shand Smith, Monk and Partners, Gillian Fleming, Dame Janet Finch, Sir Vince'll Fix-It Cable, Jo Swinson, the ludicrously named Independent Assessor, Jonathan May, Sajid Javid, the government monitors of this government approved scheme, Steven Gould and RICS the so-called regulator, Chuka Umunna, our surveyor, Dame Julie Mellor, Lord Tim Clement Jones, Martin Lewis, Yvonne Fovargue, The All Party Parliamentary Group on Consumer Protection, The Ombudsman Association, Dame Helena Kennedy, The EU Justice Sub-Committee...
2. A public inquiry into Ombudsman Services:Property (a company formerly trading as the Surveyors Ombudsman Scheme until being rebranded) and the role of the RICS.
3. Compensation for the victims of the OS:Property ombudsman's illogical Final Decisions and the executives' maladministration.
4. The setting up of a truly fair and independent state-run transparent and accountable ADR scheme.
Yours sincerely,
Steve Gilbert - The Ombudsmans61percent Campaign.
www.facebook.com and www.logger.com - ombudsmans61percent.
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THEGUARDIAN.COM
Richard Stewart had hoped payment would fund trip to his mother’s grave in Jamaica
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Friday, 21 June 2019

Ombudsman Services Pt 4: The Full English Cover-Up (81) Do Not Be Taken In By His Cheesy Cheshire-Cat Grin.

Ombudsman Services Pt 4: The Full English Cover-Up (81) Don't Be Taken In By His Cheesy Cheshire-Cat Grin.
Dear Reader,
As the disaster of rigged private redress (ADR) unfolded the former Labour Shadow Business Secretary was nowhere to be seen even though we sent him hundreds of emails in a desperate attempt to warn him of the unfolding, "fiasco."
But then why be surprised? Mr Umunna has always been on the "side of those doing well."
Helping him to do well were PwC.
In The Independent the former Independence Party MP speaks of progressive, liberal, radical centre ground politics but never explains why it was he didn't just pass GO and head straight to the i-Liberal (Un)Democratic Party instead of joining Labour? He would have avoided the illiberal necessity of having to climb into the pocket of PwC and trouser the equivalent of £90K a year because, apparently, true liberals wouldn't dream of doing such a demeaning thing
PwC never offered us that amount to run our "office." But then we're not on the side of those doing well.
He talks of a "shambles" and the failings of a two party, "establishment" but strangely never mentions the shambles of a property ombudsman left free to arrive at "decisions in an illogical manner" (DJS Research) or the prominent part he played in that two party system and his decision not to speak out and not to intervene to help protect those who were not on the side of those doing well. People who subsequently did considerably badly thanks to those illogical Final Decisions of the Ombudsman Services:Property ombudsman and the Full English Cover-Up that allowed this to happen year after year.
As a brand new i-liberal (Un)Democrat MP he can now of course ask the Chair of Ombudsman Services, the i-Liberal (Un)Democrat peer Lord Tim Clement Jones, why he was so completely out of touch with reality when stating in his first Foreword for Ombudsman Services that some complainants were never satisfied with his firm's best efforts - this when Martin Lewis' report for the All Party Parliamentary Group on Consumer Protection showed that nearly 90% of property complainants thought his best efforts were "disappointing." That would be really radical. And very progressive.
"Disappointing" translates as Bollocks - a word favoured by his new colleague Sir Vince Cable.
He could try asking Sir Vince'll Fix-It Cable why as Business Secretary in the coalition government he "fixed" the lettings market for The RICS but not the surveyors' one for their clients. But then as Shadow Business Secretary he would have known all of this - because we told him.
Or why Sir Vince made a Total Bollocks of the privatisation of the Post Office which saw scores of sub-postmasters ruined by the new management's illogical decision making. Another particularly vicious example of rigged market capitalism that bullies and exploits those who are on the side that isn't doing very well.
What will be truly progressive, liberal and radical is when these toadying, "yes-men" are voted out of office and replaced by passionate individuals who are not afraid to take on and beat the vested interests who have - until now - these ungrounded and self-centred careerists tucked neatly in their pockets.
The centre-ground myth is being perpetuated by politicians like Chuka Umunna who have already given the game away - they've chosen their side: the one that's doing well - bollocks to everyone else.
Do not be taken in by his cheesy Cheshire-cat grin.
The Ombudsmans61percent Campaign is seeking:
1. Answers from: Monk and Partners, Lewis Shand Smith, Gillian Fleming, Dame Janet Finch, Jonathan May, Sir Vince Cable, Jo Swinson, Chukka Umunna, the oddly named Independent Assessor, Sajid Javid, the government monitors of this government approved ADR scheme, Dame Julie Mellor, Greg Clark, Yvonne Fovargue, Dame Helena Kennedy, Martin Lewis....
2. A public inquiry into Ombudsman Services:Property (a company formerly trading as the Surveyors Ombudsman Service - SOS - until undergoing rebranding) and the role of the RICS.
3. Compensation for the victims of the property ombudsman's illogical Final Decisions and the executives' maladministration.
4. The setting up of a truly fair independent transparent and accountable state-run ADR scheme.
Yours sincerely,
Steve Gilbert - The Ombudsmans61percent Campaign.
www.facebook.com and www.blogger.com

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INDEPENDENT.CO.UK
There has been a reboot of organisations working on the big ideas to address the problems that sparked the Brexit vote, and they’ll only expand from here as the appetite for a Final Say grows stronger

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Wednesday, 19 June 2019

Ombudsman Services Pt 4: The Full English Cover-Up (81) A Midsummer's Nightmare.

Ombudsman Services Pt 4: The Full English Cover-Up (81) A Midsummer's Nightmare.
Dear Reader,
The Telegraph seemed slightly taken aback by the failure of The City watchdog to actually watch - but we can assure Telegraph staff that this is how Rigged Market Capitalism (RMC) works - regulators don't regulate and transparency and accountability are to all intents and purposes, nonexistent.
Lecture 2 will be on The RICS and its "appointed" company - Ombudsman Services:Property. Its Memorandum of Understanding with its "independent" ombudsman and how it closely monitored the latter for just how "effectively disputes were resolved."
Very effectively if you happened to be a RICS surveyor - a total nightmare if you happened to be a RICS client whose customer journey saw them ending up at their RICS surveyor's appointed but "totally independent" ombudsman. And where clients' "dissatisfaction" rates went from 61% (DJS Research Customer Satisfaction Reports) to nearly 90% (Martin Lewis Sharper Teeth: The Consumer Need For Ombudsman Reform).
The RICS saw these appalling figures as being, "effective."
The Ombudsmans61percent Campaign is seeking:
1. Answers from Lewis Shand Smith, Dame Janet Finch, Gillian Fleming, Vince Cable, Jo Swinson, Jonathan May, Sajid Javid, the improbably named Independent Assessor, Dame Julie Mellor, Greg Clark, the government monitors of this government approved scheme, Lord Tim Clement Jones, the Secretary of the Ombudsman Association, Chuka Ummuna, Yvonne Fovargue, The All Party Parliamentary Group on Consumer Protection, Dame Helena Kennedy, The EU Justice Sub-Committee.....
2. A public inquiry into Ombudsman Services:Property (acompany formerly trading as te Surveyors Ombudsman Service until being rebranded) and the role of The RICS.
3. Compensation for the ictims of the ombudsman's illogical Final Decisions and the executives' maladministration.
4. The setting up of a state-controlled, fair, independent, transparent and accountable ADR scheme.
Yours sincerely,
Steve Gilbert - The Ombudsmans61percent Campaign
About This Website
TELEGRAPH.CO.UK
The City watchdog was aware of two instances of rule breaking by beleaguered manager Neil Woodford more than a year before it made the information public, keeping hundreds of thousands of investors in the dark.
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Wednesday, 12 June 2019

Ombudsman Services Pt 4: The Full English Cover-Up (80)

Ombudsman Services Pt 4: The Full English Cover-Up (80) The Ombudsman Services:Property Shambles Has Ruined The Reputation of British "Justice."
Dear Reader,
We wrote to; Lewis Shand Smith CEO and Chief Ombudsman of Ombudsman Services:Property and Chair of the Ombudsman Association, Dame Janet Finch former Chair of Ombudsman Services, Gillian Fleming Ombudsman Services:Property Ombudsman, Jonathan May Chief Executive of the OFT, Vince Cable Business Secretary, Jo Swinson BIS Minister, Sajid Javid Business Secretary, Dame Julie Mellor Parliamentary and Health Services Ombudsman, the Secretary of the Ombudsman Association, The Guardian, Times, Sunday Times, The Independent, BBC You and Yours and Channel 4 News - when "dissatisfaction" levels stood at 61% - attempting to point out that an ombudsman shouldn't be allowed to, "arrive at decisions in an illogical manner." No one wanted to know.
When those "dissatisfaction" levels reached nearly 90% we wrote to; Lord Tim Clement Jones Chair of Ombudsman Services, Yvonne Fovargue Chair of the All Party parliamentary Group on Consumer protection, Nartin Lewis and Dame Helena Kennedy Chair of the EU Justice Sub-Committee. They didn't want to know either.
So much for lingering notions of "British Justice." Its rigged from top-to-bottom and inside-out.
The Ombudsmans61percent Campaign is still seeking:
1. Answers from those above.
2. A public inquiry into Ombudsman Services:Property (a company formerly trading as the Surveyors Ombudsman Service until undergoing rebranding) and the role of the RICS in determining the "effective resolution of complaints."
3. Compensation for the victims of the ombudsman's illogical Final Decisions and the Executives' maladministration.
4. The setting up of a nationalised ADR scheme that is truly fair, independent, transparent and accountable.
Yours sincerely,
Steve Gilbert - The Ombudsmans61percent Campaign.
see; www.blogger.com the Ombudsmans61percent Campaign and www.facebook.com - the Ombudsmans61percent campaign
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THEGUARDIAN.COM
Outgoing high commissioner in Singapore says Britain seen as divided and ‘careless of truth’
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Friday, 7 June 2019

Ombudsman Services Pt 4: The Full English Cover-Up. (78) Time Labour Demanded A Public Inquiry Into The ADR "Fiasco."

Ombudsman Services Pt 4: The Full English Cover-Up (78) Time Labour Demanded A Public Inquiry Into The ADR "Fiasco."

Or are the antiCorbyn Blairite embracers of managerial capitalism, truth be known, involved in the cover-up?

We did after all, offer to speak to the EU Justice Sub-Committee on ADR post Brexit. It is chaired by Labour's Dame Helena Kennedy.

The Guardian tells us about the "dysfunctional" market in overdraft fees or as we prefer to call it - the rigged market - in banks enthusiastically fleecing vulnerable people.

A rampant rigged market capitalism is being left free by its placemen/women in Parliament and the regulatory bodies they supposedly hold to account to maximise its profits at the expense of largely powerless consumers.

Strange how the pro-business press and the pro-business Labour faction within the Labour Party remain silent on how private preBrexit justice was able to, "arrive at decisions in an illogical manner" for so long.

Of course there was a logic behind the illogical decisions - the need to pass the cost of failure onto the consumer. Otherwise things would have been different only they weren't.

The Ombudsmans61percent Campaign is seeking:

1. Answers from; Lewis Shand Smith, Gillian Fleming, Dame Janet Finch, Jonathan May, Steven Gould, Lord Tim Clement Jones, RICS the Regulator, the improbably named Independent Assessor, Vince'll Fix-It Cable, Jo Swinson, Sajid "Il Duce" Javid, Francis Maude, Andrea Leadsom, the government monitors of this government approved scheme, Dame Julie "I'll Prosecute You" Mellor, Dame Helena Kennedy, The EU Justice Sub-Committee, Yvonne Fovargue, The All Party Parliamentary Group on Consumer Protection.

2. A public inquiry into Ombudsman Services:Property (a company formerly trading as the Surveyors Ombudsman Service until being rebranded) and the role of the RICS in determing what was and what wasn't an effective resolution of a complaint.

3. Compensation for the victims of the ombudsman's illogical Final Decisions and the executives' maladministration of consumers' complaints.

4. The setting up of a state-run, fair, transparent and accountable ADR scheme free from RICS' malign influence.

Yours sincerely,

Steve Gilbert - The Ombudsmans61percent Campaign.

The Ombudsmans61percent Campaign is at: www.facebook.com and www.blogger.com.