Facebook like

Wednesday, 19 October 2016

When Is An Investigation Not An Investigation? (539)

To the Business, Energy and Industrial Strategy Secretary:
For Clarity - Attempt 539.

539) When Is An Investigation Not An Investigation?

When it's an Ombudsman Services:Property investigation that's when.

Dear Mr Clark,
In, "Procedural and Practice Issues" Naomi Creutzfeldt and Chris Gill have this to say about ombudsman investigations;
"some participants queried the robustness of ombudsman schemes' investigation process, noting that they were desk-based, 'paper exercises' and insufficiently inquisitorial. They compared unfavourably to other administrative investigations such as those involving fraud, which had robust methodologies. Information provided by the bodies being challenged, even where it was asserted that the complainant had been able to provide irrefutable contradictory evidence."
(www.ox.law.ac.uk/sites/files/oxlaw/critics-of-the-ombudsman-system-understanding-and-engaging-online-citizen-activists)

We provided Gillian Fleming the Ombudsman Services:Property ombudsman with our own irrefutable contradictory evidence - photographs taken by us and our roofer - and she promptly refuted it coming to the extraordinary conclusion that she couldn't be sure that they were actually photographs of our home!

I often pay roofers to put roofs on my neighbours' homes, it's a failing I have.

To say that the ombudsman bent over backwards to accommodate her fee-paying Member is understating it somewhat - she was positively double jointed when it came to helping him slither off the hook.

We did try, unsuccessfully, to challenge this ludicrous decision by asking for an independent re-survey which would have verified what we had said (as was our right) only to be told that if she, The Ombudsman, had considered this necessary she would have asked for one at the time.

Every piece of evidence we presented her with was summarily dismissed.

It seems that in England these days The Ombudsman has become both judge and jury, which in the scheme of things makes them far more powerful than judges.

This is what we mean when we say that rigged markets have now successfully developed rigged, "social justice" to bat off consumers' complaints. This RICS appointed scheme is not social and it most certainly isn't just.

Q. Mr Clark, we were told by the Prime Minister that she has a plan that will mean Government stepping up, righting wrongs and challenging vested interests. When are you going to step up, challenge the RICS/Ombudsman Services:Property vested interests and right the wrong of its ombudsman's illogical Final Decisions?

Yours sincerely,
Steve Gilbert - The Ombudsmans61percent Campaign.


No comments:

Post a Comment