Professor Dame Janet Finch's Final Forward. (536)

To the Business, Energy and Industrial Strategy Secretary:
For Clarity - Attempt 536.

536) Professor Dame Janet Finch's Final Foreword.

Dear Mr Clark,

We saw that when the maladministrators advertised for a new chair they insisted upon the new incumbent having unimpeachable integrity. Only time will tell...

Meanwhile, we see that the present incumbent has said;
"The annual report covers a short year of nine months..."
(Prof Finch: Foreword 2015 Annual Report)
Q. Mr Clark, is the short year an echo of how this lot short change consumers - especially those with complex and expensive property complaints?
Q. Mr Clark, does the short year not also mirror the shortness of Professor Dame Janet Finch's Annual Property Reports which went from 13 pages when she took over to a paltry one and a bit at the time of her departure?

During her time as chair transparency and accountability have virtually vanished - just look at the dismal Property Reports which are now reduced to a pale shadow of their once former glory.

Telephone surveys? Bet they never happen.

Q. Mr Clark, how does this meet the EU Directive EU/11/2013 requirement for ADR schemes to be fair and transparent?

Yours sincerely,
Steve Gilbert - The Ombudsmans61percent Campaign.