Ombudsman Services: Victims Just Want To Tell Their Stories. (488)

To the Business secretary:
For Clarity - Attempt 488.

488) Ombudsman Services: Victims Just Want To Tell Their Stories.

Dear Mr Javid,

The mark of a well rigged enterprise is just how remarkably successful they are at silencing those who would seek to complain about the treatment they've received at their callous hands.

Take the case of Ombudsman Services:Property and simply compare the data collected and published now with the halcyon days of DJS Research and their 3 Customer Satisfaction Reports. But you'd better act quickly before they too are airbrushed from the company's website and history.

One of the company's many victims who wanted to tell her story and in doing so help others is Julia. She wrote;
"We chuckle when we read the reply from our surveyor - please refer to the Surveyors Ombudsman!! That was a no risk strategy for them!
It has been eye-wateringly ludicrous! We have suffered financial loss and severe health issues.
I really do want to tell my story if for nothing more than to help other people."

We still find that short statement both moving and inspiring - a victim of injustice whose first thought is to help others. What a pity not all our politicians share a similar grounding in humanity and compassion.

Perhaps after yesterday's show of unity in the House of Commons and the fine tributes paid to Jo Cox a new politics and long needed change is on its way.

The Sociologist of the Family and Chair of Ombudsman Services, Prof. Dame Janet Finch, could have a whole research project based on the everyday lives of those victims of, "civil justice" whose health and finances have been severely damaged as a consequence of coming into close contact with it.

Nothing so far.

Q. Mr Javid, as someone who has a, "close and continuing relationship" with prof. Dame Janet Finch, perhaps you might have more success helping Julia to tell her story than the Prof. did?

Yours sincerely,
Steve Gilbert - The Ombudsmans61percent Campaign.