Ombudsman Services And The Mask of Anarchy. (486)

To the Business Secretary:
For Clarity - Attempt 486.

486) Ombudsman Services And The Mask of Anarchy.

Dear Mr Javid,

We asked the Chair of Ombudsman Services, Prof Dame Janet Finch, that as she was a sociologist of the family why it was that she didn't insist upon follow-up surveys of complainants to ascertain just how her organisation's illogical final decisions had impacted upon their lives.

How had they suffered as a consequence of those illogical decisions? What further woes had befallen them? What had their customer journey cost them and did they believe they'd been recipients of civil justice? Indeed, what did they make of her company's particular brand of, "civil justice?" In short, why weren't they asked for their thoughts and feelings on how they'd been treated?

Dame Janet didn't reply.

In 1819 Shelley wrote,
"Ye who suffer woes untold
Or to feel, or to behold
Your lost country bought and sold
With a price of blood and gold.

Thou art Justice - ne'er for gold
May thy righteous laws be sold
As laws are in England - thou
Shield'st alike both high and low."

Nearly 200 years later and it would seem that an ombudsman's illogical final decisions still shield'st the high to the cost of the low and that private civil justice is being bought and sold as we write.

Q, Mr Javid this ain't justice either bro is it?

Yours sincerely,
Steve Gilbert - The Ombudsmans61percent Campaign.