Martin Lewis, Sharper Teeth: The Consumer Need For Ombudsman Reform." A Whitewash Report. The Ombudsmans61percent Campaign. Pt 6 - Martin Lewis (13)

Page 5 flagged-up consumers' "perception of (un)fairness" when it came to ombudsmen. "Fairness" is such an inappropriate word in the circumstances. Yet having NOT got to the bottom of their "unfairness" you propose to give them sharper teeth. This is absurd. Change the report. The Ombudsmans61percent Campaign is seeking a public inquiry into the ombudsinjustice at Ombudsman Services, compensation for ALL the victims of ombudsabuse and the setting up of a world-class, truly speedy, fair and independent system of ombudsman schemes.