SHARPER TEETH: THE CONSUMER NEED FOR OMBUDSMAN REFORM. An Analysis by The Ombudsmans61percent Campaign (5) Page 7:

SHARPER TEETH: THE CONSUMER NEED FOR OMBUDSMAN REFORM. An Analysis By The ombudsmans61ercent campaign (5) Page 7: Context "In February 2017 MoneySavingExpert.com was formally asked by Richard Arkless MP, Chair of the All-Party Parliamentary Group (APPG) on Consumer Protection to produce a report for the APPG on the effectiveness of ombudsmen. The Chair of the APPG is now Yvonne Fovargue MP." The Ombudsmans61percent Campaign sent Yvonne Fovargue a detailed analysis of of the MSE Report pointing out that the recommendation that the Department for BEIS and the Ombudsman Association had consistently failed to protect the consumer - neither had intervened when we complained to them about Ombudsman Services - and that as a consequence of their inaction consumers had suffered needlessly. Labour's Yvonne Fovargue subsequently blocked us from her twitter account. So no transparency, accountability or willingness to protect the consumer there. "The report would provide a review of the ombudsmen landscape and useful consumer insight to inform and assist the Group’s own inquiry on the subject. This is the final report. It was presented to the APPG on 1 November 2017 by Martin Lewis OBE, founder and executive chairman of MoneySavingExpert.com" Martin Lewis told us he stands by his report. More accurately he appears to be hiding behind it. A report/consumer champion who fails to acknowledge criticisms and respond accordingly is hardly working to protect consumers.