Martin Lewis, "Sharper Teeth: The Consumer Need For Ombudsman Reform." A Whitewash Report. By The Ombudsmans61percent Campaign. Pt 6: Martin Lewis (4)

On page 2 of your report it states: "Only 31% said the ombudsman was neutral." Why doesn't your report go on to explain why ombudsmen aren't neutral and why the BEIS / Ombudsman Association didn't intervene to protect consumers? The Ombudsmans61percent Campaign is seeking a public inquiry into the ombudsinjustice / abuse at Ombudsman Services:Property.