Campaign For A Public Inquiry Into Ombudsman Services:Property. (584)

To the Business, Energy and Industrial Strategy Secretary.
For Clarity - Attempt 584.

584) Ensure.

Verb:
- make certain that (something) will occur or be the case.
"the client must ensure that accurate records are kept."
synonyms: make sure, make certain, see to it.
- make certain of obtaining or providing (something).
"legislation to ensure equal opportunities for all."
synonyms: safeguard, protect, guard, shield, shelter, fortify.
- make sure that (a problem )doesn't occur.
"only by researching stocks thoroughly can a client ensure against being misled."

Dear Mr Clark,
Jonathan May, Executive Director of the OFT, assured the taxpayer that the Ombudsman Services:Property scheme would ensure, "fairness" and "transparency."

He approved this scheme.

Q. Mr Clark, in doing so wasn't his client - Ombudsman Services:Property - supposed to ensure that accurate records were kept?

There have been no records since 2015. The only meaningful ones were amassed by DJS Research and they parted company with OS:Property in 2011. Six long years ago.

Q. Mr Clark, aren't consumers being misled on an industrial scale and isn't a public inquiry now long over-due so as to bring justice to victims of illogical final decisions and to safeguard and protect future complainants with complex property disputes?

Yours sincerely,
Steve Gilbert.