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Wednesday, 12 June 2019

Ombudsman Services Pt 4: The Full English Cover-Up (80)

Ombudsman Services Pt 4: The Full English Cover-Up (80) The Ombudsman Services:Property Shambles Has Ruined The Reputation of British "Justice."
Dear Reader,
We wrote to; Lewis Shand Smith CEO and Chief Ombudsman of Ombudsman Services:Property and Chair of the Ombudsman Association, Dame Janet Finch former Chair of Ombudsman Services, Gillian Fleming Ombudsman Services:Property Ombudsman, Jonathan May Chief Executive of the OFT, Vince Cable Business Secretary, Jo Swinson BIS Minister, Sajid Javid Business Secretary, Dame Julie Mellor Parliamentary and Health Services Ombudsman, the Secretary of the Ombudsman Association, The Guardian, Times, Sunday Times, The Independent, BBC You and Yours and Channel 4 News - when "dissatisfaction" levels stood at 61% - attempting to point out that an ombudsman shouldn't be allowed to, "arrive at decisions in an illogical manner." No one wanted to know.
When those "dissatisfaction" levels reached nearly 90% we wrote to; Lord Tim Clement Jones Chair of Ombudsman Services, Yvonne Fovargue Chair of the All Party parliamentary Group on Consumer protection, Nartin Lewis and Dame Helena Kennedy Chair of the EU Justice Sub-Committee. They didn't want to know either.
So much for lingering notions of "British Justice." Its rigged from top-to-bottom and inside-out.
The Ombudsmans61percent Campaign is still seeking:
1. Answers from those above.
2. A public inquiry into Ombudsman Services:Property (a company formerly trading as the Surveyors Ombudsman Service until undergoing rebranding) and the role of the RICS in determining the "effective resolution of complaints."
3. Compensation for the victims of the ombudsman's illogical Final Decisions and the Executives' maladministration.
4. The setting up of a nationalised ADR scheme that is truly fair, independent, transparent and accountable.
Yours sincerely,
Steve Gilbert - The Ombudsmans61percent Campaign.
see; www.blogger.com the Ombudsmans61percent Campaign and www.facebook.com - the Ombudsmans61percent campaign
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Friday, 7 June 2019

Ombudsman Services Pt 4: The Full English Cover-Up. (78) Time Labour Demanded A Public Inquiry Into The ADR "Fiasco."

Ombudsman Services Pt 4: The Full English Cover-Up (78) Time Labour Demanded A Public Inquiry Into The ADR "Fiasco."

Or are the antiCorbyn Blairite embracers of managerial capitalism, truth be known, involved in the cover-up?

We did after all, offer to speak to the EU Justice Sub-Committee on ADR post Brexit. It is chaired by Labour's Dame Helena Kennedy.

The Guardian tells us about the "dysfunctional" market in overdraft fees or as we prefer to call it - the rigged market - in banks enthusiastically fleecing vulnerable people.

A rampant rigged market capitalism is being left free by its placemen/women in Parliament and the regulatory bodies they supposedly hold to account to maximise its profits at the expense of largely powerless consumers.

Strange how the pro-business press and the pro-business Labour faction within the Labour Party remain silent on how private preBrexit justice was able to, "arrive at decisions in an illogical manner" for so long.

Of course there was a logic behind the illogical decisions - the need to pass the cost of failure onto the consumer. Otherwise things would have been different only they weren't.

The Ombudsmans61percent Campaign is seeking:

1. Answers from; Lewis Shand Smith, Gillian Fleming, Dame Janet Finch, Jonathan May, Steven Gould, Lord Tim Clement Jones, RICS the Regulator, the improbably named Independent Assessor, Vince'll Fix-It Cable, Jo Swinson, Sajid "Il Duce" Javid, Francis Maude, Andrea Leadsom, the government monitors of this government approved scheme, Dame Julie "I'll Prosecute You" Mellor, Dame Helena Kennedy, The EU Justice Sub-Committee, Yvonne Fovargue, The All Party Parliamentary Group on Consumer Protection.

2. A public inquiry into Ombudsman Services:Property (a company formerly trading as the Surveyors Ombudsman Service until being rebranded) and the role of the RICS in determing what was and what wasn't an effective resolution of a complaint.

3. Compensation for the victims of the ombudsman's illogical Final Decisions and the executives' maladministration of consumers' complaints.

4. The setting up of a state-run, fair, transparent and accountable ADR scheme free from RICS' malign influence.

Yours sincerely,

Steve Gilbert - The Ombudsmans61percent Campaign.

The Ombudsmans61percent Campaign is at: www.facebook.com and www.blogger.com.

Thursday, 23 May 2019

Ombudsman Services Pt 4: The Full English Cover-Up (76) Time To Unite. Time To Vote For Change. Time To For - The Ombudsmans61percent Campaign.

Time To Unite. Time To Vote For Change - Time To Vote For: The Ombudsmans61percent Campaign.
Ombudsman Services Pt 4: The Full English Cover-Up (76) Time To Unite. Time To Vote For Change. Time To Vote For - The Ombudsmans61percent Campaign.
Dear Reader,
NO politician is really interested in challenging the status quo and thereby putting their careers at risk.
Otherwise there'd have been an elected House of Lords and public inquiry into Ombudsman Services:Property yonks ago.
So it's Now Time For A Mass Spoil Of The Ballot Paper.
Time to Vote - Ombudsmans61percent Campaign.
You know it makes sense.
The Ombudsmans61percent Manifesto:
1. Time for answers from; Lewis Shand Smith, Gillian Fleming, Dame Janet Finch, the ludicrously named Independent Assessor, Steven Gould, Jonathan May, Vince Cable, Jo Swinson, Sajid Javid, Chuka Umunna, Dame Julie Mellor, Andrea Leadsom, Francis Maude, the RICS "politically influenced" and "engaged" civil servants Dame Helena Kennedy and her committee, Yvonne Fovargue and her committee, the government monitors of this government approved scheme, Martin Lewis, The Ombudsman Association...
2. Time for a public inquiry into Ombudsman Services:Property (a company formerly trading as the Surveyors Ombudsman Service until being rebranded) and the role of the RICS in determining "the effective resolution of complaints.
3. Time the victim's of this company's ombudsman's illogical Final decisions were compensated.
4. Time the victims of this company's executives' maladministration were compensated.
5. Time there was a state-run, fair, transparent and totally accountable system of ADR.
Vote early. Vote often.
The Ombudsmans61percent Campaign is at: www.blogger and www.facebook.com
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Friday, 17 May 2019

Ombudsman Services Pt. 4: The Full English Cover-Up (72) The Ombudsmans61percent Campaign's View on Privatising ADR: A Foreseeable Disaster Ignored And Quietly Covered-Up.

Ombudsman Services Pt 4: The Full English Cover-Up (72) The Ombudsmans61percent Campaign's View on Privatising ADR: A Foreseeable Disaster Ignored And Quietly Covered Up.

Dear Reader,

We apologise unreservedly for the sudden decline in the standard of language used in our most recent blogs. This is due entirely to the corrosive influence of the i-Liberal UnDemocrats' "Bollocks to Brexit" campaign.

A party who when in coalition quickly capitulated to the will of their masters and who servilely did as they were bid. No more so than at the Department for Business, Innovation and Skills where had they had the bollocks - sorry - steely determination, to act on DJS Research's devastating Customer Satisfaction Reports, consumers would have been spared the nightmare of an Ombudsman Services property ombudsman's illogical Final Decision and its attendant costs both financially and in health terms.

Instead, they chose to ignore the reports and our emails. DJS Research were quickly replaced and surprise surprise the new company's reports positively glowed with radiant good news. A modern-day miracle due entirely to telephone surveys. Extraordinary. However, consumers' dissatisfaction rates rocketed.

Strangely, this wasn't reported. All was good news.

When we first began our campaign the complainant dissatisfaction rate with the property ombudsman at Ombudsman Services stood at 61% (DJS Research Customer Satisfaction Report). DJS Research went on to say that the property ombudsman, "arrived at decisions in an illogical manner."

Before attempting to raise this with politicians and the press and media we contacted DJS to confirm this statistic and the disturbing finding that the property ombudsman was illogical. True and true.

That was over 10 years ago.

Nearly a decade later Martin Lewis and his MoneySavingExperts report for the All Party Parliamentary Group on Consumer Protection uncovered a figure of nearly 90%. And yet neither he nor anyone else for that matter - certainly not the Committee or those politicians and civil servants at the BEIS monitoring the scheme - found this remotely troubling.

This is troubling. Those responsible for this injustice blamed the system. That was even more troubling. Yet more troubling than that is the fact that they appear to have gotten away with it - with a little help from their friends.

The Ombudsmans61percent campaign is seeking:
1. Answers from Lewis Shand Smith, Gillian Fleming, the ridiculously named Independent Advisor, Jonathan May, Steven Gould, Dame Janet Finch, Vince Cable, Jo Swinson, Sajid Javid, Andrea Leadsom, Francis Maude, Dame Julie Mellor, Yvonne Fovargue, Martin Lewis, The Ombudsman Association. Dame Helena Kennedy, the government monitors of this government approved scheme etc.etc.
2. A public inquiry into Ombudsman Services:Property (a company formerly trading as the Surveyors Ombudsman Services before being rebranded) and the role of the RICS in determining the effective resolution of complaints.
3. Compensation for the victims of the property ombudsman's illogical Final Decisions and the executives' maladministration.
4. The setting up of a state-owned, state-run, fair, independent, transparent and accountable system of ADR fit for a modern 21st century democracy.

Yours sincerely,
Steve Gilbert - The Ombudsmans61percent Campaign.

Friday, 10 May 2019

Ombudsman Services Part 4: The Full English Cover-Up (68) Not Brown Enough? Not Fair Enough!

Dear Reader,

We sent scores of emails to Mr Javid in an attempt to raise with him the plight of those being made victims of Ombudsman Services' maladministration and illogical decisions.

This was abuse on an industrial scale.

Perhaps Asians, the "far Left" and "far Left Asians" should all join forces (If they haven't already) and attack him for allowing consumers to take their complaints to Ombudsman Services when he knew its executives maladministered consumers' complaints and its property ombudsman habitually, "arrived at decisions in an illogical manner." (DJS Research: Customer Satisfaction Reports)
He knew because we wrote to his department and his constituency office to tell him so.

The Ombudsmans61percent Campaign is seeking:
1. Answers from Vince cable, Jo Swinson, Lewis Shand Smith, Gillian Fleming, Jonathan May, Lord Tim Clement Jones, Dame Janet Finch, Dame Julie Mellor, Sajid Javid, the Independent Assessor, government monitors of this government approved scheme. The list goes on.
2. A public inquiry into Ombudsman Services:Property (a company formerly trading as the Surveyors Ombudsman Service before being rebranded) and the role of The RICS.
3. Compensation for the victims of its executives' malaministration and its ombudsman's illogical Final Decisions.
4. The setting up of a truly fair and independent, state owned, transparent and accountable ADR scheme.
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Sajid Javid has said he is attacked daily on social media by Asians and the “far Left” because he is "not brown enough", as he gives a big hint he will stand to succeed Theresa May as party leader.
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Ombudsman Services Pt. 4: The Full English Cover-Up - Ombudsman Services and Sir Cable: A Total Bollocks. (66)

Dear Reader,

Never Mind The Bollocks, Sir Cable - It's time to "Stop Private ADR" and hold a public inquiry into why you "fixed" the lettings market for The RICS but didn't "fix" their appointed company, Ombudsman Services:Property with its maladministration and ombudsman who - year after year - "arrived at decisions in an illogical manner." (DJS Research Customer Satisfaction Reports)
Where were your bollocks when you needed them?


The Ombudsmans61percent Campaign is seeking:
1. Answers from; Sir Cable, Jo Swinson, Lewis Shand Smith, Jonathan May, Sajid Javid, Dame Janet Finch, Dame Julie Mellor,  Gillian Fleming, the government monitors of this government approved scheme, Steven Gould. The list goes on.
2. A public inquiry into Ombudsman Services:Property (a company formerly trading as the Surveyors Ombudsman Service until being rebranded) and the role of the RICS in its day to day operations.
3. Compensation for the victims of its ombudsman's illogical Final Decisions and its executives' maladministration of consumers' complaints.
the setting up of a truly fair and independent ADR scheme which is transparent and accountable to the People.

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The party of moderation has found a novel, if slightly risky, way to tap into how remainers feel about Brexit, says management specialist Stefan Stern

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