To: The Leader of the House of Commons / The past and present Business Secretaries and to the Secretary of State for Housing, Communities and Local Government:Ombudsman Services Part 4: The Full English Cover-Up (52)
52) "Urgent regulation needed" to stop abusive practices by RICS and its Broken Solution - Ombudsman Services:Property.
‘Urgent regulation needed’ to stop abusive practices by letting agents
Dear Mrs Leadsom, Mr Cable, Mr Javid, Mr Clark and Mr Brokenshire,
What Anna Tims says in her Guardian article is true.
What is also true is that, "urgent regulation needed" to stop abusive practices by surveyors - and RICS surveyors in particular.
Q. Mrs Leadsom, Mr Cable, Mr Javid, Mr Clark and Mr Brokenshire, why has the Privy Council permitted the situation to arise in which the RICS cannot enforce its own Rules and Regulations?
Saturday, 5 May 2018
"Urgent regulation needed" to stop abusive practices by RICS and its Broken Solution - Ombudsman Services:Property. (52)
Friday, 4 May 2018
Ombudsman Services - Saj'll Fix It (51)
To: The Leader of the House of Commons.
Ombudsman Services Part 4: The Full English Cover-Up (51)
51) Ombudsman Services - Saj'll Fix It.
Dear Mrs Leadsom,
In spite of appearing to have more than three heads, the Telegraph's Allister Heath still has a true-believer's faith in Mr Javid's purported ability to fix broken things even when the evidence strongly suggests otherwise.
This is man who has voted to keep people like his parents out of the country - "parrigration" - an act designed to keep one's parents out of the country.
A man who contains contradictions like that is clearly capable of going all the way to the top of any dung-heap.
Then there's The Broken Solution at Ombudsman Services - he didn't fix that although he had two golden opportunities to do so. First, when he was the Business Secretary and second when he was Secretary of State for Housing, Communities and Local Government
We saw from www.gov.uk/government/publicat
In our correspondence with Mr Javid (when he was the Business Secretary 2015-16) we attempted to point out to him that the OS:Property scheme was none of these things.
The evidence - Customer Satisfaction Reports and the publication of a range of financial awards and the justification for making them - wasn't there. It should have been and yet he did nothing to fix it choosing instead to leave consumers to experience their car-crash journeys through this particularly desolate ADR landscape.
Q. Mrs Leadsom, either the then Business Secretary knew this scheme's solution was broken and yet did nothing, in which case he shouldn't have been the Business Secretary, or he didn't know the scheme's solution was broken and should have done in which case he still shouldn't have been the Business Secretary.
Q. Mrs Leadsom, surely, if Mr Javid had intervened and fixed this ADR scheme's, "broken solution" in 2016 wouldn't it have saved nearly 90% of property complainants from a truly appalling customer journey?
Sajid Javid is a fixer. His first task is the Home Office, then the Tories
- Allister Heath
A year after not fixing the Ombudsman Services' Broken Solution when was briefly Business Secretary he saw the complainant dissatisfaction rate soar to nearly 90% when he was briefly Secretary of State for Housing, Communities and Local Government.
Q. Mrs Leadsom, as Secretary of State for Housing, Communities and Local Government if he didn't know that the Ombudsman Services Solution was Broken he shouldn't have been the Secretary of State, and if he did know the Ombudsman Services Solution was Broken yet still did nothing then he still shouldn't have been secretary of State.
It stands to reason.
The Home Secretary appears happy with the arrangement that those responsible for The Broken Solution at Ombudsman Services will now advise government on The Broken Market in ADR and how to fix The Solution that they so effectively Broke.
Q. Mrs Leadsom, how does a near 90% consumer dissatisfaction rate with an ADR scheme which had a close and continuing relationship with Mr Javid's former department prepare him for leadership of the Conservative Party?
Q. Mr Javid, how can the Ombudsman Services:Property ombudsman investigate complaints, "fairly" and, "independently" when she avoids answering a consumer's questions?
Unfortunately, Mr Javid avoided answering our question and within a year the dissatisfaction rate at Ombudsman Services:Property soared to nearly 90%.
With, "fixing" like that and a callous disregard for the immigration status of people like his parent's, Mr Javid's a shoe-in for the top job.
Yours sincerely,
Steve Gilbert - Workstock Number - 510458.
The Ombudsmans61percent Campaign is at: www.blogger.com - ombudsmans61percent campaign and www.facebook.com - Ombudsmans Sixtyone-percent.
Please comment. Please join the Campaign for a public inquiry into The RICS and its Broken Solution - Ombudsman Services:Property.
Thursday, 3 May 2018
A Mushrooming of Full English Cover-Ups. (50)
Dear Reader,
There appears to be no let up in The Full English Cover-Up of Ombudsman Services' Broken Solution to ADR and it appears to have been joined by one at the home office
To: The Leader of the House of Commons / The Business Secretaries - Mr Cable, Mr Javid and Mr Clark / The Secretary of State for Housing, Communities and Local Government and the Chair of Ombudsman Services:
Ombudsman Services Part 4: The Full English Cover-up (50)
50) A Mushrooming of Full English Cover-Ups.
Dear Mrs Leadsom, Mr Cable, Mr Javid Mr Clark, Mr Brokenshire and Lord Tim Clement Jones,
The Guardian tell of us of yet another Full English Cover-Up;
Labour motion to see Windrush documents defeated in Commons
Three-line whip victory for Tories ‘a betrayal of Windrush generation’ – Diane Abbott
Q. Mrs Leadsom, Mr Cable, Mr Javid, Mr Clark and Lord Tim Clement Jones, how many consumers expecting justice have been betrayed by Ombudsman Services' Broken Solution to ADR?
Q. Mrs Leadsom, MCable, Mr Javid, Mr Clark and Mr Brokenshire, why has there been such a rush to wind-up Ombudsman Services' Broken Solution to ADR?
Peter Walker Political correspondent @peterwalker99
There appears to be no let up in The Full English Cover-Up of Ombudsman Services' Broken Solution to ADR and it appears to have been joined by one at the home office
To: The Leader of the House of Commons / The Business Secretaries - Mr Cable, Mr Javid and Mr Clark / The Secretary of State for Housing, Communities and Local Government and the Chair of Ombudsman Services:
Ombudsman Services Part 4: The Full English Cover-up (50)
50) A Mushrooming of Full English Cover-Ups.
Dear Mrs Leadsom, Mr Cable, Mr Javid Mr Clark, Mr Brokenshire and Lord Tim Clement Jones,
The Guardian tell of us of yet another Full English Cover-Up;
Labour motion to see Windrush documents defeated in Commons
Three-line whip victory for Tories ‘a betrayal of Windrush generation’ – Diane Abbott
Q. Mrs Leadsom, Mr Cable, Mr Javid, Mr Clark and Lord Tim Clement Jones, how many consumers expecting justice have been betrayed by Ombudsman Services' Broken Solution to ADR?
Q. Mrs Leadsom, MCable, Mr Javid, Mr Clark and Mr Brokenshire, why has there been such a rush to wind-up Ombudsman Services' Broken Solution to ADR?
Peter Walker Political correspondent @peterwalker99
Theresa May told MPs a ‘package of measures to bring transparency on the issue’ would be announced. Photograph: Ben Stansall/AFP/Getty Images
Q. Mrs Leadsom, Mr Clark, Mr Brokenshire and Lord Tim Clement Jones, why has there has been no transparency whatsoever on the issue of The Ombudsman Services' Broken Solution To ADR?
The government defeated a Labour motion in the Commons seeking access to documents laying out the policies behind the Windrush crisis, promising instead to allow independent oversight of an internal review into what went wrong.
Q. Mrs Leadsom, Mr Clark, Mr Brokenshire and Lord Tim Clement Jones, what policies lay behind The Ombudsman Services' Broken Solution To ADR Crisis?
Labour had put down the same type of “humble address” procedure it used last year to force ministers to hand over their Brexit impact assessments, to seek documents and memos connected to the affair from 2010 to now.
But after an often passionate five-hour debate about how some citizens of Caribbean origin who arrived in the UK from the 1950s onwards were wrongly targeted as part of the “hostile environment” immigration policy, a three-line Conservative whip saw the government win by 316 votes to 221.
After the vote, the shadow home secretary, Diane Abbott, called the result “a betrayal of the Windrush generation”.
She said: “After losing her human shield with the resignation of Amber Rudd, the architect of this scandal, Theresa May, ordered her MPs to vote to cover up the truth of her involvement.”
the RICS, the OFT, the government monitors and the Ombudsman Services' executives the architects of the Ombudsman Services Broken Solution to the ADR scandal.
Guardian Today: the headlines, the analysis, the debate - sent direct to you Read more
In an attempt to derail the Labour motion, May had used prime minister’s questions earlier in the day to say home secretary, Sajid Javid, would be “announcing a package of measures to bring transparency on the issue”.
Speaking at the debate, Javid said this would involve “independent oversight and challenge to a lessons-learned review already under way in my department”. Q. Mr Cable, Mr Javid and Mr Clark, the "independent oversight" provided by DJS Research at Ombudsman Services was ignored by government ministers and civil servants and that resulted in nearly 90% of consumers saying that they had been treated unjustly. Why was this, "independent oversight" ignored?
Javid said: “This review will seek to draw out how members of the Windrush generation came to be tangled in measures designed for illegal immigrants, why that was not spotted sooner, and whether the right corrective measures are now in place.”
He called the Labour request for the Windrush information, to be passed to the Commons home affairs committee, “some massive, open-ended fishing expedition” that would require 100 officials to fulfil.
The new home secretary, appointed after Rudd resigned over Windrush on Sunday, again promised a change in tone from the “hostile environment” approach, but was repeatedly challenged on whether this would amount to any real shift in approach.
Opening the debate, Abbott had challenged Javid on his stated intent to move to a “compliant environment”, saying she could not detect any real change.
The hostile environment “swept up perfectly legal British citizens with it”, Abbott said. “Unless and until the prime minister announces the abandonment of the form of hostile environment policy which she instituted, and demonstrates that that is the case, then we should all understand that the policy remains in place.”
Government suffers 10th Lords defeat on EU withdrawal bill – as it happened Read more
The Labour MP David Lammy, who has campaigned consistently on Windrush, told the Commons that real progress could only be made if the government changed its broader approach to immigration enforcement.
“The home secretary has committed himself to a fair and humane immigration policy, and in my view it’s not possible to have a fair and humane immigration policy alongside the hostile environment. That is a paradox, and a total contradiction in terms,” Lammy said.
Lammy likened the use of the phrase “compliant environment” to the language used in slavery. The Tottenham MP, whose father came to Britain from Guyana in 1956, said compliance was “written deep into our souls and passed down from our ancestors”.
Closing the debate for Labour, the shadow home office minister Afzal Khan served notice the party would keep up the pressure on the government, asking dozens of detailed questions on how those caught up in the crisis would receive help, and what reparations they could expect.
Responding for the government, the immigration minister, Caroline Nokes – who apologised in person on Tuesday to some of those affected – again said sorry, but spoke of the “failure of successive governments” as being the cause.
Q. Mrs Leadsom, Mr Javid, Mr Clark and Mr Brokenshire, you're the government charged with stepping up, challenging vested interests and righting wrongs. so when are you going to right the enormous wrong of Ombudsman Services and its Broken Solution to ADR
Asked by the SNP’s Joanna Cherry in an intervention whether she also apologised for the hostile environment policy, Nokes said only “how sorry I am that people have been affected.”
The government has tended to order its MPs not to vote on opposition day debates in recent months, in part to prevent possible defeats. The decision to whip MPs on the Windrush vote was a sign that the government believed it would be discomfited by having to hand over details about ministerial decisions, especially those connected to May.
A Labour spokesman said: “If the architect of this cruel farce, the prime minister, is ordering her MPs to vote to keep her role in this mess hidden from the public, it exposes the Tories’ crocodile tears on the Windrush scandal as a sham.”
Labour used a “humble address” to force a vote late last year that obliged the government to allow MPs to see what had been described as 58 papers detailing the impact of Brexit on sections of the economy – though they turned out to be less thorough than billed.
Yours sincerely,
Steve Gilbert - Workstock Number - 510458.
Please Comment. Please Join Our Campaign For A public Inquiry Into The RICS' Broken Solution At Ombudsman Services:Property.
Q. Mrs Leadsom, Mr Clark, Mr Brokenshire and Lord Tim Clement Jones, why has there has been no transparency whatsoever on the issue of The Ombudsman Services' Broken Solution To ADR?
The government defeated a Labour motion in the Commons seeking access to documents laying out the policies behind the Windrush crisis, promising instead to allow independent oversight of an internal review into what went wrong.
Q. Mrs Leadsom, Mr Clark, Mr Brokenshire and Lord Tim Clement Jones, what policies lay behind The Ombudsman Services' Broken Solution To ADR Crisis?
Labour had put down the same type of “humble address” procedure it used last year to force ministers to hand over their Brexit impact assessments, to seek documents and memos connected to the affair from 2010 to now.
But after an often passionate five-hour debate about how some citizens of Caribbean origin who arrived in the UK from the 1950s onwards were wrongly targeted as part of the “hostile environment” immigration policy, a three-line Conservative whip saw the government win by 316 votes to 221.
Q. Mrs Leadsom, Mr Javid, Mr Clark, Mr Brokenshire and Lord Tim Clement Jones, how is hiding behind a Full English Cover-Up ever a win for democracy?
After the vote, the shadow home secretary, Diane Abbott, called the result “a betrayal of the Windrush generation”.
She said: “After losing her human shield with the resignation of Amber Rudd, the architect of this scandal, Theresa May, ordered her MPs to vote to cover up the truth of her involvement.”
Q. Mrs Leadsom, Mr Cable, Mr Javid, Mr Clark and Mr Brokenshire, weren't
the RICS, the OFT, the government monitors and the Ombudsman Services' executives the architects of the Ombudsman Services Broken Solution to the ADR scandal.
Guardian Today: the headlines, the analysis, the debate - sent direct to you Read more
In an attempt to derail the Labour motion, May had used prime minister’s questions earlier in the day to say home secretary, Sajid Javid, would be “announcing a package of measures to bring transparency on the issue”.
Q. Mrs Leadsom, Mr Javid, Mr Clark, Mr Brokenshire and Lord Tim Clement Jones, when will you be announcing a package of measures to bring transparency to The Ombudsman Services' Broken Solution to ADR scandal?
Speaking at the debate, Javid said this would involve “independent oversight and challenge to a lessons-learned review already under way in my department”. Q. Mr Cable, Mr Javid and Mr Clark, the "independent oversight" provided by DJS Research at Ombudsman Services was ignored by government ministers and civil servants and that resulted in nearly 90% of consumers saying that they had been treated unjustly. Why was this, "independent oversight" ignored?
Javid said: “This review will seek to draw out how members of the Windrush generation came to be tangled in measures designed for illegal immigrants, why that was not spotted sooner, and whether the right corrective measures are now in place.”
Q. Mr Javid, we wrote to you when you were the business secretary trying to point out The Broken Solution on offer at Ombudsman Services. Why didn't you spot it and why were no corrective measures put in place under your watch?
He called the Labour request for the Windrush information, to be passed to the Commons home affairs committee, “some massive, open-ended fishing expedition” that would require 100 officials to fulfil.
Q. Mr Javid, surely, it would be like a fishing expedition in a goldfish bowl and if it takes a 100 officials to fulfil your government's duty to treat its citizens with dignity, justice and respect why haven't acted to put these measures in place?
The new home secretary, appointed after Rudd resigned over Windrush on Sunday, again promised a change in tone from the “hostile environment” approach, but was repeatedly challenged on whether this would amount to any real shift in approach.
Q. Lord Tim Clement Jones, when you berated complainants for having the temerity to suggest your best efforts would never be enough wasn't this an example of a) the hostile environment at Ombudsman Services and b) just how cases are predetermined by the executives at your company?
Opening the debate, Abbott had challenged Javid on his stated intent to move to a “compliant environment”, saying she could not detect any real change.
Q. Mrs Leadsom, Mr Javid, Mr Clark and Mr Brokenshire, In a democracy shouldn't the environment always be: fair and just?
The hostile environment “swept up perfectly legal British citizens with it”, Abbott said. “Unless and until the prime minister announces the abandonment of the form of hostile environment policy which she instituted, and demonstrates that that is the case, then we should all understand that the policy remains in place.”
Q. Mrs Leadsom, Mr Javid, Mr Clark and Mr Brokenshire, what sort of policy and what sort of regime gives rise to Ombudsman Services' Broken Solution to ADR
Government suffers 10th Lords defeat on EU withdrawal bill – as it happened Read more
The Labour MP David Lammy, who has campaigned consistently on Windrush, told the Commons that real progress could only be made if the government changed its broader approach to immigration enforcement.
“The home secretary has committed himself to a fair and humane immigration policy, and in my view it’s not possible to have a fair and humane immigration policy alongside the hostile environment. That is a paradox, and a total contradiction in terms,” Lammy said.
Q. Mr Javid, as business secretary was it fair and humane to continue your endorsement of an ADR scheme that saw ever-increasing numbers of dissatisfied complainants?
Lammy likened the use of the phrase “compliant environment” to the language used in slavery. The Tottenham MP, whose father came to Britain from Guyana in 1956, said compliance was “written deep into our souls and passed down from our ancestors”.
Q. Lord Tim Clement Jones, when you berate complainants for complaining haven't you created a deeply offensive and, "patronising environment?"
Closing the debate for Labour, the shadow home office minister Afzal Khan served notice the party would keep up the pressure on the government, asking dozens of detailed questions on how those caught up in the crisis would receive help, and what reparations they could expect.
Q. Mrs Leadsom, Mr Cable, Mr Javid, Mr Clark, Mr Brokenshire and Lord Tim Clement Jones, we've asked hundreds of questions asking why RICS, "politically influenced" and "engaged" MPs, civil servants and ministers have done absolutely NOTHING for those caught up in The Ombudsman Services' Broken Solution to ADR. Why have you all done NOTHING to help these victims and what reparations - if any - can they hope to expect?
Responding for the government, the immigration minister, Caroline Nokes – who apologised in person on Tuesday to some of those affected – again said sorry, but spoke of the “failure of successive governments” as being the cause.
Re-directing blame away from yourself is a key ingredient in The Full English Cover-Up. It appears to happening with increasing frequency the nearer we come as a nation to - taking back control. Control that the average punter never had in the first place. Truth be known.
Q. Mrs Leadsom, Mr Javid, Mr Clark and Mr Brokenshire, you're the government charged with stepping up, challenging vested interests and righting wrongs. so when are you going to right the enormous wrong of Ombudsman Services and its Broken Solution to ADR
Asked by the SNP’s Joanna Cherry in an intervention whether she also apologised for the hostile environment policy, Nokes said only “how sorry I am that people have been affected.”
The government has tended to order its MPs not to vote on opposition day debates in recent months, in part to prevent possible defeats. The decision to whip MPs on the Windrush vote was a sign that the government believed it would be discomfited by having to hand over details about ministerial decisions, especially those connected to May.
Q. Mrs Leadsom, Mr Cable, Mr Javid, Mr Clark and Mr Brokenshire, we were told that the Ombudsman Services Chair enjoyed a close and continuing relationship with the BIS (now rebranded as BEIS). What ministerial decisions helped lead to the Ombudsman Services' Broken Solution to ADR
A Labour spokesman said: “If the architect of this cruel farce, the prime minister, is ordering her MPs to vote to keep her role in this mess hidden from the public, it exposes the Tories’ crocodile tears on the Windrush scandal as a sham.”
Q. Mrs Leadsom, Mr Javid, Mr Clark, Mr Brokenshire and Lord Tim Clement Jones, the job description for Chair of Ombudsman Services insisted upon the appointee having, "unimpeachable integrity." That being the case when can the victims of this private ADR scheme's Broken Solution expect an full explanation as to; who broke it, how and why
Labour used a “humble address” to force a vote late last year that obliged the government to allow MPs to see what had been described as 58 papers detailing the impact of Brexit on sections of the economy – though they turned out to be less thorough than billed.
The victims of Ombudsman Services' Broken Solution to ADR would no doubt welcome the Labour Party's intervention on their behalf. A Labour Party that is steeped in a long and noble tradition of standing up to injustice and fighting for the rights of the underdog.
Yours sincerely,
Steve Gilbert - Workstock Number - 510458.
The Ombudsmans61percent Campaign is at: www.blogger.com - ombudsmans61percent campaign and www.facebook - Ombudsmans Sixtyone-percent.
Please Comment. Please Join Our Campaign For A public Inquiry Into The RICS' Broken Solution At Ombudsman Services:Property.
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