Martin Lewis, "Sharper Teeth: The Consumer Need For Ombudsman Reform." A Whitewash Report. The Ombudsmans61percent Campaign. Pt 6 - Martin Lewis (71)

Page 8 Sharper Teeth: BMG reported "strong levels of satisfaction and high levels of advocacy of OS." Yet the year before DJS Research said OS:P performance had worsened on all categories measured. How do you explain this sudden transformation? Your report makes no mention of it. The Ombudsmans61percent Campaign is seeking: 1) A Public inquiry into Ombudsman Services:Property (a company formerly trading as The SOS before being rebranded) and the role of The RICS in its decision making. 2 ) Answers from: Monk and Partners, Gillian Fleming, The Rev Lewis Shand Smith, Walter Merricks, Steven Gould, Dame Janet Finch, Oliver Colvile, Vince Cable, Jo Swinson, Sajid Javid, The OS Independent Assessor, Jonathan May, the government monitors of this government approved scheme, Francis Maude, Andrea Leadsom, Luke Pollard, Yvonne Fovargue, Helena Kennedy. 3) Compensation for the victims of ombudsinjustice and ombudsabuse. 4) The setting up of truly; speedy, fair and independent ombudsmen schemes.