Ombudsman Services / Theresa May / Irresponsible Company Bosses / Unacceptable Abuse. (6)

To the Leader of the House of Commons:

Part 3: Ombudsman Services:Property - Case 510458. Issue 1: Asking Questions Attempt 6.

6) Ombudsman Services / Theresa May / Irresponsible Company Bosses / Unacceptable Abuse.

Dear Mrs Leadsom,

We're now being told by Theresa May that she will enact legislation to, "Fine greedy bosses who betray their workers." 

(The Guardian. Toby Helm, Michael Savage and Philip Inman - Executive Pay: I will fine greedy bosses who betray their workers. 21st Jan 2018)

Theresa May will now target, "irresponsible company bosses" and "stamp out abuse." We hope she has more success with this recent idea than her earlier plan to put workers on the boards of companies with all those irresponsible bosses, which came to nothing.

Q Mrs Leadsom, when DJS Research reported that the Ombudsman Services: Property Ombudsman routinely, "arrived at decisions in an illogical manner" why did the company's bosses not stamp out this abuse and wasn't their failure to act grossly irresponsible?

Q. Mrs Leadsom, why didn't the government's very own monitors of this government approved scheme intervene to protect ordinary working people and wasn't their failure to act not also grossly irresponsible?

The company's very own Independent Assessor reported the maladministration of consumers' complaints by those at Ombudsman Services.

Q. Mrs Leadsom, wasn't this also, "abuse"?

Q. Mrs Leadsom, weren't the company's bosses being, "irresponsible" in allowing this maladministration to happen?

Q. Mrs leadsom, why didn't the government's monitors of this government approved scheme intervene to protect the consumer?

We're told that, "The regulator will also be given the power to request information about how companies run schemes" which is surely something that should have been in place immediately after the Robert Maxwell scandal.

In the case of Ombudsman Services:Property the regulator is the RICS and it has a Memorandum of Understanding with its, "appointed" company (Ombudsman Services:Property) which enables it to monitor the, "effective resolution of disputes."

Q. Mrs Leadsom, why is a decision that has been arrived at in an illogical manner considered to be, "effective" by the regulator - RICS?

Q. Mrs Leadsom, how do such decisions work to the public's benefit?

Mrs May is again saying that she will, "govern not for the privileged few but for every one of us."

MoneySavingExpert's Callum Mason has described ombudsmen schemes as being a, "farce" (Callum Mason: MSE tells MPs of need for urgent reform to ombudsman, "farce." 1st Nov 2017)

Ombudsmen, with their whistleblowing-data-free farcical schemes, are now part of that privileged few. The many - the 80%+ dissatisfied property complainants according to MSE - would, we would imagine, certainly want someone to start governing on their behalf.

A Prime Minister who sees herself as a, "customer" of such organisations, sub-contracting out ADR/justice to the lowest bidder, doesn't strike us as the sort of person consumers can trust to get the job done. Meanwhile, consumers continue to get done by farcical ombudsmen and their farcical schemes.

Q. Mrs Leadsom, why didn't the Conservative government act in favour of ordinary working complainants when we complained to the OFT in 2010 that 61% of property complainants were being given decisions by the Property Ombudsman that were, "not arrived at in a logical manner?"

According to MoneySavingExperts that figure now stands at 80%+.

Q. Mrs Leadsom, isn't that, "an unacceptable abuse?"

Q. Mrs Leadsom, when will it ever end?

Yours sincerely,

Steve Gilbert - Workstock Number - 510458.

The Ombudsmans61percent Campaign is at: www.blogger.com and www.facebook.com - Ombudsmans Sixtyone-percent.