Ombudsman Services / Livewell Southwest Ltd: "Do you swear to tell the truth, the whole truth and nothing but the truth? Don't make me laugh. (572)

To the Business, Energy and Industrial Strategy Secretary:
For Clarity - Attempt 572:

571) "Do you swear to tell the truth, the whole truth and nothing but the truth? Don't make me laugh.
(John Banville: The Book of Evidence)

Dear Mr Clark,

The grotesque, unbelievable, bizarre and unprecedented have now all become commonplace at RICS' Ombudsman Services:Property and NHS' Livewell Southwest Ltd.

Those managers who so successfully captured capitalism, ably aided and abetted by their political accomplices and those regulators who seem disinclined to assert themselves, are free to develop ever newer practices designed specifically not to work in the customer's, or democracy's, interests.

As a consequence, facts, in recent times, have had a torrid time of it and have all but disappeared from Ombudsman Services' annual reports.

It is becoming ever easier for the powerful to get away with it. That's criminal. It's a fact.

In the Age of the Ombudsman, the guilty walk free whilst their victims are left powerless, struggling to make sense of the grotesque decisions they've been handed. It's the injustice of private civil justice.

Rather than face the embarrassment of attempting to explain the mountain of damning evidence that had been accumulating annually since its inception in 2008/9, the Ombudsman  Service, CEO, The Rev Smith, ably aided and abetted by his Chair, Dame Janet Finch, has apparently chosen to attempt to bury it and thereby cover their tracks. However, their DNA is all over the crime scene. It's in the company's minutes, the customer satisfaction reports and ombudsman's decisions - the ones not arrived at in a logical manner.

Headlines in this weekend's Sunday news and fake-newspapers suggest that things are only set to worsen in post-Brexit Britain. For example:
Independent - "Amber Rudd says child refugee criticism is fake news."

Telegraph - "'Hugely disastrous consequences' Bank of England deputy warns Chancellor against low tax, low regulation economy."

Daily Mail - "Immigration will NOT suddenly fall after Brexit says Amber Rudd as ministers consider five-year ban on benefits for new arrivals."

Guardian - "The Guardian view: Big data - the danger is less democracy."

Independent - "Hedge-fund billionaire and Donald Trump backer, 'played key role in Brexit campaign.'"

Information or misinformation? Facts or fiction? News or fake-news?

In, "The power of information: from policy to implementation" Catherine Gleeson said," The time is now ripe for more transparency in the NHS in wake of problems of a 'closed culture' which was a major factor in the national scandals of persistent poor standards." (Catherine Gleeson Community Practitioner 86.9 Sep 2013)

Although the time was clearly ripe for more transparency (and accountability) we got less, thereby creating the perfect conditions for those with the means, the motive and the opportunity to rig markets and the democracy that supposedly polices them.

The Establishment has long known about the persistent poor standards in health and civil justice but grotesquely continues to do what it does best - look after its own selfish interests.

Otherwise things would be different.

Q. Mr Clark, when is the Prime Minister going to heed her own advice and stand up, challenged the vested interests of the RICS' OS:P and the NHS' Livewell Southwest Ltd and right the wrong of their anonymous and illogical decisions?