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Thursday, 3 September 2020

Martin Lewis, "Sharper Teeth: The Consumer Need For Ombudsman Reform." A Whitewash Report. The Ombudsmans61percent campaign. Pt 6 - Martin Lewis (12)

Sharper Teeth on Pg 5 flags "the perception of fairness among those who complain to ombudsmen." Surely that's "unfairness" Nowhere in the report is there an attempt to understand or explain that unfairness among ombudsmen. Quite obviously there not on the side of complainants. The Ombudsmans61percent Campaign is seeking a public inquiry into the ombudsinjustice at Ombudsman Services, compensation for ALL the victims of ombudsabuse and the setting up of a world-class, truly speedy, fair and independent system of ombudsman schemes.

Martin Lewis, "Sharper Teeth: The Consumer Need For Ombudsman Refrm." A Whitewash Report. The Ombudsmans61percent Campaign. Pt 6 - Martin Lewis (11)

Sharper Teeth Pg 5: The sharpest analysis of the data on Ombudsman Services and its property brand especially could lead to only one recommendation: 1) There needs to be a public inquiry into the ombudsinjustice at Ombudsman Services. Carried out by a fit and proper person. The Ombudsmans61percent Campaign is seeking a public inquiry into the ombudsinjustice at Ombudsman Services, compensation for ALL the victims of ombudsabuse and the setting up of a world-class, truly speedy, fair and independent system of ombudsman schemes.

Wednesday, 2 September 2020

Martin Lewis, "Sharper Teeth: The Consumer Need For Ombudsman Reform." A Whitewash Report. The Ombudsmans61percent Campaign Pt 6 - Martin Lewis (10)

Page 5 Sharper Teeth: Recommendation 2 If fully implemented this recommendation would be a disaster for consumers. The BEIS + The Ombudsman Association had oversight of what was happening in the World of Ombudsmen. But did any of them stick by the rules they devised? No. The Ombudsmans61percent Campaign is seeking a public inquiry into the ombudsinjustice at Ombudsman Services, compensation for ALL the victims of ombudsabuse and the setting up of a world-class, truly speedy, fair and independent system of ombudsman schemes.

Martin Lewis, "Sharper Teeth: The Consumer Need For Ombudsman Reform." A Whitewash Report. The Ombudsmans61percent Campaign. Pt 6 - Martin Lewis (9)

Sharper Teeth page 4: Although Ombudsman Services:Property has one of the highest consumer dissatisfaction rates of all ombudsman schemes it isn't included in the table. This report doesn't link the links, follow the evidence, dot the i's or cross the t's. The Ombudsmans61percent Campaign is seeking a public inquiry into the ombudsinjustice at Ombudsman Services, Labour's part in its cover up and compensation for ALL the victims of ombudsabuse.

Tuesday, 1 September 2020

Martin Lewis, "Sharper Teeth: The Consumer Need For Ombudsman Reform." A Whitewash Report. The Ombudsmans61percent Campaign. Pt 6 - Martin Lewis (8)

Sharper Teeth etc. Recap. This report DOESN'T say: * who was spoken to off the record. * who was spoken to when "fact-checking" took place. * which reports / surveys / minutes / criteria for approval were consulted. * which academic sources were mined for information. The Ombudsmans61percent Campaign is seeking a public inquiry into the ombudsinjustice at Ombudsman Services and compensation for the victims of ombudsabuse.

Martin Lewis, "Sharper teeth: The Consumer Need For Ombudsman Reform." A Whitewash Report. The Ombudsmans61percent Campaign Pt 6 - Martin Lewis (7)

On page 3 of Sharper Teeth you state: "These issues are not academic." But they are.There's a whole world of research into ombudsinjustice and ombudsabuse that your whitewash report ignores. Why did you ignore this body of knowledge? What do you know that they don't? The Ombudsmans61percent Campaign is seeking a public inquiry into the ombudsinjustice at Ombudsman Services and compensation for the victims of this ombudsabuse.

Martin Lewis, "Sharper Teeth: The Consumer Need For Ombudsman Reform." A Whitewash Report by The Ombudsmans61percent Campaign. Pt 6 - Martin Lewis (6)

Page 3 of Sharper Teeth etc says what your research found. It doesn't say anything about WHY ombudsman "fail." It offers NO explanation for that failure and so ombudsmen will continue to "fail" in the future. The Ombudsmans61percent Campaign is seeking a public inquiry into the ombudsinjustice at Ombudsman Services.