Ombudsman Services Pt. 4: The Full English Cover-Up - (93) Time For A Conversation About The Ombudsman Services' Blueprint For Private So-Called Justice.

Ombudsman Services Pt. 4: The Full English Cover-Up - (93) Time For A Conversation About The Ombudsman Services' Blueprint For Private So-Called Justice.

Caroline, the pre-Brexit blueprint for private Alternative Dispute Resolution (ADR) was provided by Ombudsman Services:Property. Private justice that was wielded by unaccountable ombudsmen with attendant supine Whitehall civil servants seemingly happy to monitor absolutely nothing. 

It was all very pro-business.

Ask the government civil servants who monitored this government approved scheme a question and then sit back and wait and wait and wait for the answer that never comes.

They wield the power. We don't and it was ever such.



Take back control? We - the people - never had it in the first place. And it was ever such. 

Time for a conversation about ombudsmen and their opaque, unaccountable, masonic and Byzantine ways of operating and a public inquiry into RICS "appointed" Ombudsman Services:Property whilst we're at it.



What a good way to kick off Brexit. 

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Now we’ve left the EU, we must begin a national conversation about power and who should wield it. A good start is the citizens’ assembly on climate, says Caroline Lucas

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Caroline Lucas: Taking back control means releasing our…

Now we’ve left the EU, we must begin a national conversation about power and who should wield it. A good start is the citizens’ assembly on climate, says Caroline Lucas

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Ombudsman Services Pt. 4: The Full English Cover-Up - (92) Now The People Can Take Back Control Of RICS AND Its "Appointed" Company OS:Property.

Ombudsman Services Pt 4: The Full English Cover-Up - (92) Brexit Time And Now The People Can Take Back Control Of RICS And Its "Appointed" ADR Scheme OS:Property.

The former CEO and Chief Ombudsman of Ombudsman Services once described the private scheme as being, "a superb model of ADR."

That was before the wheels came off and it careered hopelessly out of control. And so it was quietly closed down. Never to be seen or heard of again. It was all the fault of the system. Nothing whatsoever to do with the maladministration or eye-wateringly illogical decisions that came to typify his stewardship of what was trumpeted as - administrative justice.

The new Chair even blamed complainants for whinging about the injustice they were being forced to swallow. Mutually Accepted Decisions (MAS) were arrived at in paltry 1-2% of cases. 98-99% of decisions were made by the ombudsman. There was absolutely nothing "mutual" about it. According to: Sharper Teeth: The Consumer Need For Ombudsman Reform, 85% of complainants were "dissatisfied" with the outcome of their case. But the Chair still insisted that some individuals just weren't satisfied with his firm's best efforts.

Now if they'd followed the EU Directive 2011 word for word things might have been different - things might have actually been Good For Consumers and not so Good For Business. But that was never going to be allowed to happen. Capitalism isn't about mutuality. It's about money.

So that was then and this is now and there can be little doubt that we're heading for Boris' Brexit Capitalism - the new BBC. People taking back control? In their dreams.